These Instructor Terms were last updated June 7, 2021.
When you sign up to become an instructor on the IKNOWLEGY platform, you
agree to abide by these Instructor Terms ("Terms"). These
Terms cover details about the aspects of the IKNOWLEGY platform relevant to
that govern your use of our Services. Any capitalized terms that aren't defined
As an instructor, you are contracting directly with IKNOWLEGY. (a
corporation in the Arab Republic of Egypt), regardless of whether another IKNOWLEGY
subsidiary facilitates payments to you.
1. Instructor Obligations
As an instructor, you are responsible for all content that you post,
including lectures, quizzes, coding exercises, practice tests, assignments,
resources, answers, course landing page content, labs, assessments, and
announcements ("Submitted Content").
You represent and warrant that:
1. You will provide and maintain accurate
2. You own or have the necessary licenses,
rights, consents, permissions, and authority to authorize IKNOWLEGY to use your
3. Your Submitted Content will not infringe
or misappropriate any third party's intellectual property rights.
4. You have the required qualifications,
credentials, and expertise (including education, training, knowledge, and skill
sets) to teach and offer the services that you offer through your Submitted
Content and use of the Services; and you will ensure a quality of service that
corresponds with the standards of your industry and instruction services in
You warrant that you will not:
1. Post or provide any inappropriate,
offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect,
infringing, defamatory or libelous content or information.
2. Post or transmit any unsolicited or
unauthorized advertising, promotional materials, junk mail, spam, or any other
form of solicitation (commercial or otherwise) through the Services or to any
3. Use the Services for business other than
providing tutoring, teaching, and instructional services to learners.
4. Engage in any activity that would
require us to obtain licenses from or pay royalties to any third party,
including the need to pay royalties for the public performance of a musical
work or sound recording.
5. Frame or embed the Services (such as to
embed a free version of a course) or otherwise circumvent the Services.
6. Impersonate another person or gain
unauthorized access to another person's account.
7. Interfere with or otherwise prevent
other instructors from providing their services or content or abuse IKNOWLEGY resources,
including support services.
2. License to IKNOWLEGY
otherwise exploit your Submitted Content. This includes the right to add
captions or otherwise modify Submitted Content to ensure accessibility. You
also authorize IKNOWLEGY to sublicense these rights to your Submitted Content
to third parties, including to learners directly and through third parties such
as resellers, distributors, affiliate sites, deal sites, and paid advertising
on third-party platforms.
We may record and use all or any part of your Submitted Content for quality
control and for delivering, marketing, promoting, demonstrating, or operating
the Services. You grant IKNOWLEGY permission to use your name, likeness, voice,
and image in connection with offering, delivering, marketing, promoting,
demonstrating, and selling the Services, your Submitted Content, or IKNOWLEGY’s
content, and you waive any rights of privacy, publicity, or other rights of a
similar nature, to the extent permissible under applicable law.
3. Trust & Safety
3.1 Trust & Safety Policies
You agree to abide by IKNOWLEGY’s Restricted
Topics policy, and other content quality standards or policies prescribed
by IKNOWLEGY from time to time. You should check these policies periodically to
ensure that you comply with any updates to them. You understand that your use
of the Services is subject to IKNOWLEGY’s approval, which we may grant or deny
at our sole discretion.
We reserve the right to remove content, suspend payouts, and/or ban
instructors for any reason at any time, without prior notice, including in
1. An instructor or content does not comply
2. Content falls below our quality
standards or has a negative impact on the learner experience;
3. An instructor engages in behavior that
might reflect unfavorably on IKNOWLEGY or bring IKNOWLEGY into public
disrepute, contempt, scandal, or ridicule;
4. An instructor engages the services of a
marketer or other business partner who violates IKNOWLEGY’s policies;
5. An instructor uses the Services in a way
that constitutes unfair competition, such as promotion of their off-site
business in a way that violates IKNOWLEGY’s policies or as determined by IKNOWLEGY
in its sole discretion.
3.2 Relationship to Other Users
Instructors don't have a direct contractual relationship with learners, so
the only information you'll receive about learners is what is provided to you
through the Services. You agree that you will not use the data you receive for
any purpose other than providing your services to those learners on the IKNOWLEGY
platform, and that you won't solicit additional personal data or store learner’s
personal data outside the IKNOWLEGY platform. You agree to indemnify IKNOWLEGY against
any claims arising from your use of learner’s personal data.
3.3 Anti-Piracy Efforts
We partner with anti-piracy vendors to help protect your content from
unauthorized use. To enable this protection, you hereby appoint IKNOWLEGY and
our anti-piracy vendors as your agents for the purpose of enforcing copyrights
for each of your content, through notice and takedown processes (under
applicable copyright laws like the Digital Millennium Copyright Act) and for
other efforts to enforce those rights. You grant IKNOWLEGY and our anti-piracy
vendors primary authority to file notices on your behalf to enforce your
You agree that IKNOWLEGY and our anti-piracy vendors will retain the above
rights unless you revoke them by sending an email to firstname.lastname@example.org with the subject
line: "Revoke Anti-Piracy Protection Rights" from the email address
associated with your account. Any revocation of rights will be effective 48
hours after we receive it.
4.1 Price Setting
When creating Submitted Content available for purchase on IKNOWLEGY, you can
put the price that you want in the price section while creating your course. Alternatively,
you may choose to offer your Submitted Content for free by leaving the price
section empty or by writing ‘0’ in it.
You give us permission to share your Submitted Content for free with our
employees, with selected partners, and in cases where we need to restore access
to accounts who have previously purchased your Submitted Content. You
understand that you will not receive compensation in these cases.
4.2 Discount Setting
You may also give a discount on your course whenever you want by writing the
price after discount in the discount section while creating the course, make
sure that the discount must be reasonable and the price after discount must be
greater than the commission that IKNOWLEGY gets (for example if you choose the
Basic Package while registering which gives 40% commission to IKNOWLEGY, and
the course price is 100$ so the price after discount must be more than 40$).
When you make a discount on your course you must know that this discount
will be deducted from your percentage only (for example if you choose the Basic
Package while registering which gives 40% commission to IKNOWLEGY, and the
course price is 100$ so the price after discount must be more than 60$ you will
get 20$ and IKNOWLEGY will get 40$ and so on if the price after discount is 40$
you will get 0$ and IKNOWLEGY will get 40$ if the price after discount is 30$
IKNOWLEGY will get 30$ and your balance will be -10$ and will be deducted from
the next sale).
4.3 Coupons Setting
IKNOWLEGY can create discount coupons for marketing reasons, if the learner
purchases a course using a discount coupon the discount will be deducted from
IKNOWLEGY’s commission (for example if you choose the Basic Package while
registering which gives 40% commission to IKNOWLEGY, and the course price is
100$ and the learner used 20$ discount coupon you will get 60$ and IKNOWLEGY
will get 20$ and so on).
You can ask IKNOWLEGY to create a specific coupon with specific code and
discount so you can use it as promotion to get new learners by sending support ticket by
writing “Create Coupon” in the subject section and in the content section write
the coupon code and the date of start and the date of end and how much you need
the discount to be in $.
4.4 Transaction Taxes
If a learner purchases a product or service in a country that requires IKNOWLEGY
to remit national, state, or local sales or use taxes, value added taxes (VAT),
or other similar transaction taxes ("Transaction Taxes"),
under applicable law, we will collect and remit those Transaction Taxes to the
competent tax authorities for those sales. We may increase the sale price at
our discretion where we determine that such taxes may be due. For purchases
through mobile applications, applicable Transaction Taxes are collected by the
mobile platform (such as Apple's App Store or Google Play).
5.1 Revenue Share
When a learner purchases your Submitted Content, we calculate the gross
amount of the sale as the amount actually received by IKNOWLEGY from the learner
("Gross Amount"). From this, we subtract any Transaction
Taxes, any mobile platform fees applied to mobile provider checkout sales, a (3%+3
EGP) service and processing for any non-mobile provider checkout sales, and any
amounts paid to third parties in connection with the Promotional Programs to
calculate the net amount of the sale ("Net Amount").
If you had not used any discount on your course, your revenue share will be
according to the instructor package that you choose while registering (Basic,
Standard, Premium) of the Net Amount less any applicable deductions, such as learner
refunds. If we change this payment rate, we will provide you 30 days notice
using prominent means, such as via email or by posting a notice through our
Services, if you had used a discount on your course check the (4.2 Discount Setting)
in the Pricing section above to know your exact share is calculated.
IKNOWLEGY makes all instructor payments in U.S. dollars (USD) regardless of
the currency with which the sale was made. IKNOWLEGY is not responsible for
your foreign currency conversion fees, wiring fees, or any other processing fees
that you may incur. Your revenue report will show the sales price (in the
currency you choose on site) and your converted revenue amount (in USD).
5.2 Instructor Coupons
The IKNOWLEGY platform allows you to generate coupon codes and to offer
certain items of your Submitted Content to learners at a discount check the (4.3
Coupon Setting) in the Pricing section, at IKNOWLEGY’s current price, or for
free, as permitted within the Services. These coupon codes are subject to
limits, and you may not sell them on third-party websites or otherwise offer
them in exchange for compensation.
Where a learner applies your coupon code or referral link at checkout, your
revenue share will be according to the instructor package that you choose while
registering (Basic, Standard, Premium) of the Net Amount less any applicable
deductions, such as learner refunds, to know how dose the share calculated when
you use a learner use a coupon created by you or IKNOWLEGY check the (4.3 Coupon
Setting) in the Pricing section.
5.3 Receiving Payments
For us to pay you in a timely manner, you must own a Bank Account in good
standing and must keep us informed of the correct email associated with your
account., and you agree that we have the right to withhold appropriate taxes
from your payments. We reserve the right to withhold payments or impose other
penalties if we do not receive proper identifying information or tax
documentation from you. You understand and agree that you are ultimately
responsible for any taxes on your income.
Depending on the applicable revenue share model, payment will be made within
30 days after the Payment Request you made in which (a) we receive the fee for
a course or (b) the relevant course consumption occurred.
As an instructor, you are responsible for determining whether you are
eligible to be paid by an Egyptian company. We reserve the right not to pay out
funds in the event of identified fraud, violations of intellectual property
rights, or other violations of the law.
If we cannot settle funds into your payment account after the period of time
set forth by your state, country, or other government authority in its
unclaimed property laws, we may process the funds due to you in accordance with
our legal obligations, including by submitting those funds to the appropriate
government authority as required by law.
You acknowledge and agree that learners have the right to receive a refund,
Instructors will not receive any revenue from transactions for which a refund
If a learner asks for a refund after we have paid the relevant instructor
payment, we reserve the right to either (1) deduct the amount of the refund
from the next payment sent to the instructor or (2) where no further payments
are due to the instructor or the payments are insufficient to cover the
refunded amounts, require the instructor to refund any amounts refunded to learners
for the instructor's Submitted Content.
While you are a published instructor and subject to the requirements below,
you may use our trademarks where we authorize you to do so.
1. Only use the images of our trademarks
that we make available to you, as detailed in any guidelines we may publish.
2. Only use our trademarks in connection
with the promotion and sale of your Submitted Content available on IKNOWLEGY or
your participation on IKNOWLEGY and immediately comply if we request that you
You must not:
1. Use our trademarks in a misleading or
2. Use our trademarks in a way that implies
that we endorse, sponsor, or approve of your Submitted Content or services or use
our trademarks in a way that violates applicable law or in connection with an
obscene, indecent, or unlawful topic or material.
7. Deleting Your Account
Instructions on how to delete your instructor account are available here. We'll use commercially
reasonable efforts to make any remaining scheduled payments that are owed to
you before deleting your account. You understand that if learners have
previously enrolled in your Submitted Content, your name and that Submitted
Content may remain accessible to those learners after your account is deleted.
If you need help or encounter difficulty deleting your account, you can contact
us via our Support Center.
8. Miscellaneous Legal Terms
8.1 Updating These Terms
From time to time, we may update these Terms to clarify our practices or to
reflect new or different practices (such as when we add new features), and IKNOWLEGY
reserves the right in its sole discretion to modify and/or make changes to
these Terms at any time. If we make any material change, we will notify you
using prominent means such as by email notice sent to the email address
specified in your account or by posting a notice through our Services.
Modifications will become effective on the day they are posted unless stated
Your continued use of our Services after changes become effective shall mean
that you accept those changes. Any revised Terms shall supersede all previous
Any version of these Terms in a language other than English is provided for
convenience and you understand and agree that the English language will control
if there is any conflict.
8.3 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor,
or agency relationship exists between us.
The following sections shall survive the expiration or termination of these
Terms: Sections 2 (License to IKNOWLEGY), 3.2 (Relationship to Other Users),
5.3 (Receiving Payments), 5.4 (Refunds), 7 (Deleting Your Account), and 8
(Miscellaneous Legal Terms).
9. How to Contact Us
The best way to get in touch with us is to contact our Support Team. We'd love to hear
your questions, concerns, and feedback about our Services.